Where the world meets DevOps Thu, 19 Oct 2023 01:12:15 +0000 en-US hourly 1 https://devops.com/wp-content/uploads/2021/10/android-chrome-256x256-1-130x130.png 32 32 https://devops.com/devops-and-itil-integration-driving-collaborative-agility-in-itsm/ Fri, 20 Oct 2023 11:30:17 +0000 https://devops.com/?p=166066 Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps and IT service management (ITSM), more commonly known as DevOps+. DevOps+ is becoming more than a trend and has emerged as a powerful collaborative approach to meet these challenges. By combining the strengths of DevOps’ […]]]> https://devops.com/solarwinds-adds-service-management-platform-to-portfolio/ Mon, 25 Sep 2023 15:36:20 +0000 https://devops.com/?p=165467 SolarWinds has added a service management capability to its portfolio as part of an effort to make it simpler for IT teams to align support services with specific functions. At the same time, SolarWinds has updated its SQL Sentry observability tool for databases and DataOps workflows to add query-level wait statistics along with a revamped […]]]> https://devops.com/in-service-management-ai-is-still-aspirational/ https://devops.com/in-service-management-ai-is-still-aspirational/#respond Tue, 12 Mar 2019 07:00:59 +0000 https://devops.com/?p=128305 Artificial intelligence (AI) has become a matured concept, the excitement of which is bearing results for a number of sectors and it holds a good deal of promise for a bright future. AI is the act of making possible for machines to learn from “experience” while adjusting to new input and stimuli so they can […]]]> https://devops.com/in-service-management-ai-is-still-aspirational/feed/ 0 https://devops.com/how-aiops-helps-you-get-more-out-of-devops/ https://devops.com/how-aiops-helps-you-get-more-out-of-devops/#comments Thu, 10 Jan 2019 07:30:09 +0000 https://devops.com/?p=127336 DevOps may seem like an overused term. It involves taking an application’s source code and running it in an environment. It can cover the processes, the technology or even the people that maintain the technology that is running those very processes. At its heart, though, DevOps is about helping developers to be self-sufficient when it […]]]> https://devops.com/how-aiops-helps-you-get-more-out-of-devops/feed/ 2 https://devops.com/agile-service-management-in-practice/ https://devops.com/agile-service-management-in-practice/#comments Fri, 22 Jun 2018 06:30:50 +0000 https://devops.com/?p=124286 It turns out agile and service management go together quite nicely. But how, and how do you translate the agile philosophy to actual changes in your work? There is much to learn on the topic. Agile Service Management: A Checklist Here are several practical examples on how to make your service management more agile: Make […]]]> https://devops.com/agile-service-management-in-practice/feed/ 2 https://devops.com/accelerating-devops-service-management-vice-versa/ https://devops.com/accelerating-devops-service-management-vice-versa/#respond Wed, 16 Nov 2016 07:30:59 +0000 https://devops.com/?p=29010 One of the great misconceptions of service management is what it means. This also is the reason why so many service management initiatives fail. Consider a call center, for example, with many people answering phones and replying to emails. It’s true that a service desk is one of the functions (and in some organizations, maybe […]]]> https://devops.com/accelerating-devops-service-management-vice-versa/feed/ 0