service management

DevOps and ITIL Integration: Driving Collaborative Agility in ITSM

Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps…

16 hours ago

SolarWinds Adds Service Management Platform to Portfolio

SolarWinds has added a service management capability to its portfolio as part of an effort to make it simpler for…

4 weeks ago

In Service Management, AI Is Still Aspirational

Artificial intelligence (AI) has become a matured concept, the excitement of which is bearing results for a number of sectors…

5 years ago

How AIOps Helps You Get More Out of DevOps

DevOps may seem like an overused term. It involves taking an application’s source code and running it in an environment.…

5 years ago

Agile Service Management in Practice

It turns out agile and service management go together quite nicely. But how, and how do you translate the agile…

5 years ago

Accelerating DevOps with Service Management (and Vice Versa)

One of the great misconceptions of service management is what it means. This also is the reason why so many…

7 years ago