Tag: incident management
![Cloudflare Outage Outrage | Yet More FAA 5G Stupidity](https://devops.com/wp-content/uploads/2022/06/tlv031-surface-unsplash.png)
Cloudflare Outage Outrage | Yet More FAA 5G Stupidity
In this week’s The Long View: Cloudflare suffers another huge outage while the FAA and FCC still disagree over 5G/NR near airports ...
![SRE](https://devops.com/wp-content/uploads/2022/06/freestocks-qlS6vMR2PpU-unsplash-1-scaled-e1655066885589.jpg)
5 Tips If You’re the First SRE Hire
Site reliability engineers (SREs) have a considerable set of tasks to juggle no matter where they work or how long their company has had an SRE practice. But if you’re the very ...
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What SREs Can Learn From the Atlassian Outage of 2022
What happens when the tools and services you depend on to drive site reliability engineering turns out to be susceptible to reliability failures of their own? That’s the question teams at about ...
![GreenOps, digital, cloud, sustainable, FinOps sustainable cloud cost Lightstep blue-green deployment authorization](https://devops.com/wp-content/uploads/2020/11/greenlight.jpg)
ServiceNow Launches Incident Management Platform Infused with Observability
ServiceNow added an incident management platform based on the Lightstep observability platform it acquired last year to its software-as-a-service (SaaS) portfolio. Ben Sigelman, general manager of Lightstep at ServiceNow, said Lightstep Incident ...
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The Evolution of Incident Management
Have you ever thought about the history of incident management? If you’re an SRE, you might be so caught up in the day-to-day work of managing reliability and responding to incidents that ...
![incident Verica PagerDuty JFrog incident response](https://devops.com/wp-content/uploads/2020/12/incidentresponse.jpg)
Verica Launches Database for Sharing IT Incident Reports
Verica, a provider of an incident management platform, announced this week it is making available a database to make incident reports publicly available via a single repository. Courtney Nash, senior research analyst ...
![firehose AI/ML APIs fix DevOps data incident management SREs](https://devops.com/wp-content/uploads/2020/06/canstockphoto10621430.jpg)
Choosing an Incident Management Platform
When you’re feeling the stress and pain of manually managing incidents and incident response, making the decision to find an incident management tool is a no-brainer. But how do you choose the ...
![Intel implementations toil SRE site reliability engineering](https://devops.com/wp-content/uploads/2020/06/canstockphoto11755031.jpg)
5 Ways to Reduce DevOps Toil
Over the last several years, DevOps has become a bit of a buzzword. It has become simultaneously a practice, a culture, a team, a job title and a vendor product. You can ...
![productivity control DevOps teams engineering disaster fail SRE vacations Incident management response Resolution for Remote Teams](https://devops.com/wp-content/uploads/2020/04/Incident-Resolution-for-Remote-Teams.jpg)
Why You Should Embrace Incidents and Ditch MTTR
The cliché is that everyone in IT hates incidents, and the natural reaction when assembling incident response metrics is to look for numbers that you can lower over time. Fewer incidents and ...
![DevOps jobs HashiCorp Opvizor serviceNow observability cloud managed services Cosmonic Datadog incident response HashiCorp SAP](https://devops.com/wp-content/uploads/2020/10/canstockphoto50663032.jpg)
Best Practices for Cloud Incident Response
Cloud computing is now mainstream, with almost all organizations running at least some resources in the public cloud—whether software-as-a-service (SaaS), platform-as-a-service (PaaS) or infrastructure-as-a-service (IaaS). Security teams have been scrambling to adapt ...
![incident Verica PagerDuty JFrog incident response](https://devops.com/wp-content/uploads/2020/12/incidentresponse.jpg)
PagerDuty Allies with JFrog to Modernize IT Incident Management
PagerDuty has integrated its IT incident management platform with the continuous integration/continuous delivery (CI/CD) platform from JFrog as part of an effort to streamline troubleshooting of application environments. Steve Gross, senior director ...
![Three Ways Machine Learning Can Change Incident Management](https://devops.com/wp-content/uploads/2021/05/machine-learning-opt.jpg)
Three Ways Machine Learning Can Change Incident Management
Incident management for important applications has many connotations, many of them negative. Most are well-deserved. Stress, panic, hurry, urgent, drop-everything, all-hands-on-deck, emergency, to name a few. Typically, there is a critical problem, ...