Where the world meets DevOps Thu, 19 Oct 2023 01:12:15 +0000 en-US hourly 1 https://devops.com/wp-content/uploads/2021/10/android-chrome-256x256-1-130x130.png 32 32 https://devops.com/devops-and-itil-integration-driving-collaborative-agility-in-itsm/ Fri, 20 Oct 2023 11:30:17 +0000 https://devops.com/?p=166066 Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps and IT service management (ITSM), more commonly known as DevOps+. DevOps+ is becoming more than a trend and has emerged as a powerful collaborative approach to meet these challenges. By combining the strengths of DevOps’ […]]]> https://devops.com/bmc-looks-to-advance-serviceops-approach-to-managing-it/ https://devops.com/bmc-looks-to-advance-serviceops-approach-to-managing-it/#respond Wed, 27 Oct 2021 14:47:07 +0000 https://devops.com/?p=146776 During an online BMC Exchange event, BMC announced it expanded its portfolio of IT management offerings as part of an ongoing effort to unify traditional IT service management and DevOps processes under an integrated ServiceOps framework. The latest additions to the BMC portfolio includes an update to its Control-M workload automation platform that adds observability […]]]> https://devops.com/bmc-looks-to-advance-serviceops-approach-to-managing-it/feed/ 0 https://devops.com/devops-deeper-dive-servicenows-and-devops-one-year-on/ https://devops.com/devops-deeper-dive-servicenows-and-devops-one-year-on/#comments Fri, 04 Dec 2020 17:31:11 +0000 https://devops.com/?p=140377 It’s now been a year since ServiceNow launched its DevOps integration initiative. Since then, thanks to the arrival of the COVID-19 pandemic, the way organizations manage IT has utterly changed. With more employees now regularly working from home, more organizations have shifted toward relying on IT service management (ITSM) platforms that, like ServiceNow, run in […]]]> https://devops.com/devops-deeper-dive-servicenows-and-devops-one-year-on/feed/ 1 https://devops.com/mattermost-offers-devops-command-center-in-the-cloud/ https://devops.com/mattermost-offers-devops-command-center-in-the-cloud/#comments Wed, 11 Nov 2020 18:45:26 +0000 https://devops.com/?p=139997 Mattermost today launched Mattermost Cloud, a software-as-a-service (SaaS) platform for managing DevOps workflows using pre-built playbooks that comes integrated with a wide variety of third-party developer tools. Chandar Venkataraman, executive vice president and chief product officer for Mattermost, said Mattermost Cloud enables IT teams to take advantage of a single-tenant DevOps platform that they don’t […]]]> https://devops.com/mattermost-offers-devops-command-center-in-the-cloud/feed/ 1 https://devops.com/atlassian-launches-itsm-platform/ https://devops.com/atlassian-launches-itsm-platform/#respond Mon, 09 Nov 2020 17:01:01 +0000 https://devops.com/?p=139933 Atlassian today extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based platform designed to bridge the divide between DevOps and ticket-based approaches to managing IT. Edwin Wong, head of product for IT at Atlassian, said Jira Service Management builds on Opsgenie, an IT incident management platform. The […]]]> https://devops.com/atlassian-launches-itsm-platform/feed/ 0 https://devops.com/servicenow-extends-devops-integration-reach/ https://devops.com/servicenow-extends-devops-integration-reach/#respond Wed, 14 Oct 2020 17:27:00 +0000 https://devops.com/?p=139436 ServiceNow today announced it has added four new integrations with DevOps platforms to its IT service management (ITSM) platform delivered via the cloud. The four integrations add native support for Microsoft Azure Pipelines, a Jenkins Plugin, GitHub Actions and GitLab pipelines. A continuous integration/continuous delivery (CI/CD) Spoke capability on the ServiceNow platform makes it possible […]]]> https://devops.com/servicenow-extends-devops-integration-reach/feed/ 0 https://devops.com/servicenow-extends-reach-into-devops-ecosystem/ https://devops.com/servicenow-extends-reach-into-devops-ecosystem/#comments Thu, 17 Sep 2020 21:10:09 +0000 https://devops.com/?p=138879 ServiceNow this week, as part of a massive Paris update to its core software-as-a-service (SaaS) platform for managing IT operations, has extended its DevOps integration efforts by adding connectors for Microsoft Azure DevOps (ADO) and Atlassian Jira platforms. Pablo Stern, senior vice president for IT workflow products at ServiceNow, said those connectors are the latest […]]]> https://devops.com/servicenow-extends-reach-into-devops-ecosystem/feed/ 1 https://devops.com/tricentis-extends-testing-reach-to-servicenow-applications/ https://devops.com/tricentis-extends-testing-reach-to-servicenow-applications/#comments Mon, 14 Sep 2020 13:17:27 +0000 https://devops.com/?p=138780 Tricentis has extended the reach of its portfolio of testing tools to now include software-as-a-service (SaaS) applications from ServiceNow. Martin Klaus, vice president of product marketing for Tricentis, said testing has become a larger issue because in addition to patch updates ServiceNow is now on a cadence to deliver to two major updates to its […]]]> https://devops.com/tricentis-extends-testing-reach-to-servicenow-applications/feed/ 1 https://devops.com/atlassian-adds-asset-management-to-itsm-portfolio/ https://devops.com/atlassian-adds-asset-management-to-itsm-portfolio/#comments Fri, 31 Jul 2020 19:05:43 +0000 https://devops.com/?p=137400 Atlassian this week announced it has acquired Mindville, a provider of IT asset management software that the company plans to integrate with its Jira ServiceDesk platform. Edwin Wong, head of product for IT at Atlassian, said Mindville will extend the reach of its IT service management (ITSM) portfolio, which includes Opsgenie for incident management, Jira […]]]> https://devops.com/atlassian-adds-asset-management-to-itsm-portfolio/feed/ 4 https://devops.com/survey-finds-it-teams-rising-to-covid-19-challenge/ https://devops.com/survey-finds-it-teams-rising-to-covid-19-challenge/#comments Thu, 02 Jul 2020 10:00:04 +0000 https://devops.com/?p=136851 In many ways, the COVID-19 pandemic has been the ultimate test for IT teams. The bulk of many workforces overnight became remote workers. Many of those end users are now starting to return to the office, but no one knows for sure if they will be sent back home again because of another flare-up. A […]]]> https://devops.com/survey-finds-it-teams-rising-to-covid-19-challenge/feed/ 2